As an ideal candidate, you’ll have a sharp business mind and proven success managing multiple departments toward maximum productivity. You’ll be highly skilled in human resources, finance, and IT management. Additionally, you’ll display a proven ability to develop and maintain an environment of trust, diversity, and inclusion within your team.
Objectives of this Role
- Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization
- Develop, implement, and maintain quality assurance protocols
- Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity
- Actively pursue strategic and operational objectives
- Ensure operational activities remain on time and within a defined budget
Daily and Monthly Responsibilities
- Lead, motivate, and support a large team within a time-sensitive and demanding environment, including setup and implementation of career development plans for all direct reports and problem resolution
- Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
- Partner with cross-functional support teams in improving the proprietary tools and systems
- Oversee materials and inventory management
- Conduct budget reviews and report cost plans to upper management
Skills and Qualifications
- Bachelor’s degree in operations management, business administration, or related field
- 2+ years’ proven experience in an operations management position
- Strong budget development and oversight skills
- Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
- Highly trained in conflict management and business negotiation processes
- Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook,Office365)
- Be on standby 24/7